The State of America's Direct Support Workforce Crisis 2024

New report sheds light on persistent problems facing community providers due to ongoing recruitment and retention challenges
Browse the Data
ANCOR News - 01.07.19

New Analysis: Number of People Who Self-Direct Supports and Services

Share this page

As shared by the Human Services Report Institute (HSRI):

What can states learn from NCI results about the numbers of people who self-direct their services?

In the 2016-2017 National Core Indicators™ Adult Consumer Survey (ACS), 11% of the respondents reported that they had chosen a self-directed supports option.  Among states participating in the 2016-17 ACS, the proportion of respondents using the self-directed option ranged from 0% to over 50%. 

Why does it matter?  Self-direction is the embodiment of person-centered planning and practice. By self-directing their supports, people with intellectual and developmental disabilities (I/DD) have the opportunity to exercise more control over the services and supports they need.  Often, self-direction includes the option to hire staff, to schedule and provide feedback to staff, and to manage a budget for services, including the distribution of how many units of service are used, and/or the amount paid for a specific unit of service.  States have had the option to offer self-direction to individuals receiving Home and Community Based Services (HCBS) since the 1990s.  When compared to people who don’t self-direct their supports, individuals who self-direct are more likely to make choices in their lives, have friends, enjoy privacy, have a job, and participate in their communities.  Evaluations of the landmark Cash and Counseling program showed that participants were more satisfied with their services and used their funds in a more cost-effective manner (Brown, et al, 2007). 

Questions to ask:  What percentage of service recipients in your state opt for self-direction and how has this changed in recent years? What formal Medicaid authority does your state use to offer self-direction within home and community-based services?  If your state does use a specific Medicaid authority, does it include support brokerage for those interested in self-directing?  How does your state communicate these options to families and people with I/DD interested in self-direction?  Are communication methods accessible and easily understood?  What role do case managers have in educating people about self-direction, and what training do they have to carry out this role?  Are individual support budgets available to self-direction participants?    How do you assure that parents and young adults are introduced to self-direction as part of transition planning?

If you want to know more: