Director of Operations

Position Summary

The Director of Operations is responsible for all operational functions of the Shore Educational Collaborative. They will provide leadership and oversight in the areas of: purchasing, procurement & contracting; facilities maintenance; operational IT; contract management; real estate acquisition and lease management; and capital planning and implementation.

The Director of Operations is a strategic partner to the Executive Director and assists, advises, reports on, and manages all operational functions.

Qualifications

Required demonstrated knowledge and abilities:

Experience in municipal or governmental purchasing and construction management in Massachusetts required.
Current certification as a Massachusetts Certified Purchasing Official (MCPPO) required.
Master’s degree in business administration, accounting, school administration and/or an appropriate academic discipline preferred; Bachelor’s degree required.
A minimum of five years’ professional experience in the field of operational management, preferably in a public school or educational collaborative setting, with deep working knowledge of capital planning, procurement, facilities management and systems operations.

Experience managing construction, renovation and other capital projects and planning.
Experience and expertise purchasing and procurement, including writing, awarding and managing bids and RFPs for construction and goods & services.
Effective management, interpersonal and leadership skills; experience facilitating communication between divergent groups and in group decision-making.
Strong organizational, analytical and communication skills to support data management, forecasting, and overall decision making, including the effective utilization of technology and information management tools.
Commitment to strategies that enhance diversity, inclusion and equity among staff and program participants.

Roles & Responsibilities

Overall Collaborative Leadership:

As a member of the Collaborative’s Leadership Team, contribute to the decision-making process for the Collaborative.
Establish and maintain strong and effective working relationships with Collaborative program leaders, staff members, outside agencies, contractors, vendors, and the public.
Provide support to strategic planning efforts.
Lead, in cooperation with the Executive Director and legal counsel, negotiation of property leases, property acquisitions and property dispositions.

Identify, pursue, and implement revenue generating and cost savings opportunities.

Purchasing & Procurement and Contract Management:

Develop systems and processes to ensure that purchasing and procurement practices are efficient, compliant, and effective in supporting the operations of Shore.
Administer the process of procurement and act as the Chief Procurement Officer for the Collaborative, ensuring compliance with Massachusetts Purchasing and Procurement laws and regulations.
Develop, distribute and award all bids and RFPs related to Collaborative service acquisition, supply purchases and construction projects.
Review and make recommendations on all contracts entered into by the Collaborative.
Develop, maintain and oversee systems to ensure operational contracts are managed and deliverables are met.
Work with Program Leadership to assess their purchasing needs, provide recommendations for vendors, and assist in ensuring up to date, high quality supplies, furniture and equipment is purchased in a timely and efficient manner when needed.
Operational Leadership:

Manage and supervise Shore’s facilities staff and contractors to ensure that all properties are maintained effectively and efficiently, and that issues are handled effectively and promptly.
Manage and supervise Shore’s IT staff and contractors to ensure that IT Infrastructure is maintained effectively and efficiently, and that issues are handled effectively and promptly.
Maintain and manage Shore’s capital plan, including the development and management of a funding plan for ongoing and projected capital needs, with input from all administrators.
Develop, maintain and manage inventory management and upkeep in both facilities and IT.
Ensure that Shore’s operational technology (infrastructure, hardware systems, backup, security, etc.) are operational, align with best practices, and comply with all applicable guidelines, regulations and requirements.
Monitor the school lunch program in cooperation with the school program leaders, ensuring compliance with all regulations and contracting requirements.
Oversee building renovation/construction projects and new lease arrangements.
Lead periodic annual facilities’ conditions assessment and annual budgeting process with the Facilities Manager.
Manage the annual renewal of property and casualty insurances, ensuring that the agency has adequate liability coverage.
Assist in ensuring that e-rate reimbursements are applied for and maximized.
The Director of Operations will also:

Attend Board of Directors meetings and sub-committee meetings as needed.
Participate in MASBO, MFAA, MAPPO and other professional development opportunities.
Maintain thorough and up to date knowledge of federal, state and local laws and regulations, best practices & Shore policies and procedures relating to procurement, facilities management, food services, operational IT, and capital planning.
Perform other related duties as the Executive Director may assign.

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