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Quality Practices in Difficult Economic Times

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Quality Practices in Difficult Economic Times

June 11, 2012 - 5:00pm to 6:30pm
Eastern Standard Time


Learn how two organizations have established foundational components, which have led to a "quality culture." The organizations provide innovative quality supports with a focus on collaboration, staffing, use of technology and impact on costs.

In this webinar, you will learn:

  • Your role in creating a quality environment in your organization;
  • How to help staff better understand each other’s role in ensuring accountability and quality in the organization;
  • How to work collaboratively with others while holding yourself and your organization accountable;
  • How both "hi-tech" and "low-tech" can be used to improve quality outcomes; and
  • How satisfied staff create "recruitment gravity."

This webinar will be recorded and available on AAIDD's library.

Note: all times are Eastern


Les Parker, Consultant/Former Executive Director, The Adirondack Arc
Jennifer Becher, Corporate Director of Quality and Performance Enhancement, Bethesda Lutheran Communities