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2018 ANCOR Conference

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2018 ANCOR Conference

New Orleans, Louisiana

Thank you to everyone who submitted an conference proposal for ANCOR’s 2018 Annual Conference, Converge in the Big Easy!

Volumes of business articles, research findings, books, blogs, and listicles stress the importance of our people and our relationships as critical success factors in business. At our 2018 conference, ANCOR will focus on our social capital as our greatest assets for success.

Let’s leverage our relationships to:

  • Make lasting impact in our advocacy;
  • Motivate, nurture, and lead our teams;
  • Cultivate unique partnerships for creative solutions;
  • Weave community networks and resources to enhance the services and supports we provide.

Our Favorite Presenters

  • Lead interactive sessions to stimulate thought-provoking discussions
  • Challenge our assumptions
  • Teach replicable approaches that our attendees can implement in their communities
  • Provide tools and resources for attendees to use at home
  • Demonstrate the impact and success of their approach with data, first person accounts, and other objective evidence

Presentation Requirements

  • Free of commercialism
  • Free of partisan political views
  • Standard presentations should fit within 45-minute breakout session to accommodate 15-minute Q&A opportunity
  • Submitted by Friday, November 10, 2017, 11:59 PM, Eastern

Speaker Benefits

  • Visibility as a subject matter expert in the Intellectual/Developmental Disabilities (I/DD) field
  • Discounted speaker rates to attend full 3-day conference (or complimentary registration for the day of your presentation)
  • Listing on our website and program materials, distributed to all attendees
  • Networking opportunities with providers and advocates in the I/DD community

Topics of Interest That Keep Us Up At Night

Topics listed below is sampling of our hot issues, and not an exhaustive list. We encourage you to submit proposals on other critical topics not listed below.

Navigating Policy and Regulations (conference track: Policy)
Proficiency in federal policies and regulations that impact our work
Government programs we should maximize
Techniques to influence policy discussions

Providing Highest Quality of Services (conference track: Direct Support Services)
Quality of Care, Care Coordination, Consumer Protections, Quality Outcomes
Person-centered or person-directed
Defining Community/Creating natural supports
Providing complex behavioral supports in community settings

Nurturing Our People (conference track: Workforce)
Preventing Employee Burnout
Career development models
Training vs. Learning
Mentoring, Apprenticeships

Innovate to Compete (conference track: Innovation)
Emerging Trends
Non-traditional service models
New funding strategies
Robots
Ingenious use of mainstream technology

Exemplifying High-Performing Organizations (conference track: Agency Operations)
Performance metrics and management
Strategic outsourcing (e.g., shared services)
Balancing Liability and Risk
Adapting to Change and Leading Organizational Transformation

Deadline

Deadline to submit a proposal was November 10, 2017. Please check back in early Fall 2018 for the 2019 Conference announcement for proposals.

After Submission

  • Proposals are reviewed on a rolling basis.
  • No substantive changes in content or presenters are made without prior written approval from ANCOR conference staff
  • In the event the original presenter is unable to attend the conference, a substitute presenter of equal expertise will be provided; ANCOR staff must be contacted immediately
  • ANCOR contacts selected presenters in January 2018
  • All selected presenters agree to electronically submit their session materials by Friday, March 30, 2018

Fees

  • ANCOR member: $825.00
  • Non-member: $1,200.00

Pre-Conference Sessions*

*requires main conference registration

  • Preparing Your Agency for NEW Electronic Visit Verification Requirements: $125.00
  • Providers Taking the Lead: Exploring Provider-led Integrated Care Approaches: $125.00
  • Moving In, Moving Up and Moving On: Learning to Lead at Every Career Turn (ANCOR Foundation RLP Leadership Forum): $125.00

ANCOR Foundation Reception (additional guest tickets)

April 16 @ 5:30 PM. Conference registration includes one ticket to the ANCOR Foundation reception.

  • Additional guest: $50.00

Registration

Pre-registration is closed. Onsite registration will be available.

Cancellations

Cancellations are subject to a $50.00 processing fee. No refunds will be issued after March 31, 2018. There is no charge for substitutions.

Questions?

Contact us.

Converge: verb | con·verge | kən-ˈvərj |
To come together and unite in a common interest or focus.

In 2018, the ANCOR community of member agencies, our partners, and our allies will Converge in the Big Easy to cultivate unique partnerships for creative solutions; to weave community networks and resources to enhance the quality services and supports we provide for people with intellectual and developmental disabilities (I/DD); to make an indelible impact in our collective national advocacy; and to motivate, nurture, and inspire each other.

Together, we have a stake in building opportunities for people with intellectual and developmental disabilities. So, join us on April 15 – 17, 2018 at the Sheraton in New Orleans. Hear the latest developments from subject matter experts, learn from your peers, and leverage our diverse community to create new opportunities.

Visit this site frequently for schedule and session updates.

Sheraton New Orleans

500 Canal Street
New Orleans, LA 70130

Located in downtown New Orleans and in the heart of the city, the hotel is steps from the famed French Quarter and within walking distance of Bourbon Street, the Riverwalk, and right along the Canal Street streetcar line! The streetcar is the best way to venture out to experience all parts of the city, including the Garden District and Magazine Street.

The Sheraton New Orleans Hotel has a rooftop pool and sundeck also. And with great food being one of the best reasons to visit New Orleans, the Sheraton New Orleans has lots of great restaurants within walking distance!

Reservations

The New Orleans Sheraton is now sold out! Please call A Room With A View for information on the official designated ANCOR overflow hotel. A Room With A View will secure the lowest available rates at the best available hotels within a short distance of The Sheraton Hotel. Reservations processed by A Room With A View are automatically on a waitlist for rooms at The Sheraton Hotel should cancellations occur within the ANCOR group block at the discounted group rate.

A Room With A View can be contacted at (800) 780-4343, Monday- Friday 9:00 AM – 5:00 PM CST. International attendees can reach them at reservations@aroomwithaview.net. This is a free service for all attendees.

Cancellations

If you need to cancel your reservation at The Sheraton New Orleans Hotel, please only call A Room With A View. Do not call The Sheraton New Orleans Hotel for cancellations. By calling A Room With A View, they will be able to give your room to another ANCOR attendee who is desperately looking to stay in the host hotel. A Room With A View can be reached at (800) 780-4343.

Questions?

Contact us.

 

 

Exhibitors

AHP Healthcare Solutions

AmeriHealth Caritas

Anthem

Aym Technologies

Butler Human Services Furniture

CapGrow Partners

CaseWorthy, Inc.

CQL | The Council on Quality and Leaders – Special Partner

CrissCross-MMI

Direct Care Innovations (DCI) – Gold Partner

DirectCourse

eVero Corporation

Foothold Technology – Gold Partner

Home Delivery Incontinent Supplies Co., Inc.

HRS

IndeTech Solutions, LLC

InfoMC, Inc.

Kleida Systems - eRSP

Linke Resources

Mainstay, Inc.

MassMutual-SpecialCare

MediSked, LLC – Gold Partner

Mediware

Medline Industries – SRPN & Gold Partner

MITC – Gold Partner

Mutual of America – SRPN Partner

National Datacare Corporation

National Leadership Consortium on Developmental Disabilities

Nestidd

Pharmacy Alternatives

QBS, Inc.

Quillo

Relias –  SRPN & Platinum Partner

Rest Assured

Rose & Kiernan – SRPN & Special Partner

Ruby Electronic Docs

Scioto Properties – Gold Partner

Sengistix

SimplyHome LLC

Solana – Special Partner

Sprint – SRPN Partner

SteadyCare

Stoneridge Partners

Superior Van & Mobility

Tarrytown Expocare Pharmacy

Therap Services – Gold Partner

University of Minnesota - The Institute on Community Integration (ICI) – Special Partner

VERTESS

Welligent

Exhibitor Information

As an exhibitor at ANCOR you have the opportunity to create awareness with conference attendees to the benefit of your products and/or services. This conference will host approximately 400 attendees, primarily CEOs, COOs, CFOs and upper-level managers/directors of provider agencies from around the country, giving you face-to-face exposure with these decision makers.

You’ll be located in the center of our conference - breakfast, breaks and a reception are held within the exhibit area to maximize your exposure to conference registrants. Don’t delay in registering as space is limited and fills quickly! The cut-off date this year is Feb. 27 – no extensions unless space fills prior.

While you’re at the conference, we can’t wait for you to learn more about Included. Supported. Empowered. – An exciting three-year campaign through the ANCOR Foundation. We encourage you to stay Monday night for the ANCOR Foundation Reception to see how your company might want to engage in the campaign. Together we have a stake in building opportunities for people with intellectual and developmental disabilities!

Testimonials below are from exhibitors at previous conference events:

“We had a wonderful and productive time. In addition to meeting more of the ANCOR team, we were able to make great connections with possible customers across the country. It was a wonderful event and I know we will be back next year.“

“Great to be part of the conference. I would not change a thing. The many scheduled breaks with exhibitors was wonderful. The time allowed was good.”

“It was such a pleasure to meet… the ANCOR Staff. I truly appreciate the exposure you gave us with all of your providers. While I was there I made a number of connections that I’m already starting to follow up with.“

Exhibitors will receive:

6’ exhibit skirted table with chairs. Note: There will not be any pipe and drape (no draping backdrop)

Also:

  • Exhibits are preferred to be table top with display (on top of table) of maximum height of 4 feet.
    • Display can be full length from ground up (and be positioned behind table or take the place of the table) – as long as overall height does not exceed 6-feet 6-inches.
  • Table top is 6 feet wide and 30 inches high.
  • Exhibits cannot extend beyond the 6-foot width of the table.
  • ANCOR reserves the right to refuse any oversized exhibits that do not conform to the above sizes.
  • Name of first exhibit staff person listed on the exhibitor form will appear in the conference program.

Exhibit Hours

(Exhibit related times subject to adjustment)

Sunday, April 15, 2018

Exhibit set up time is 12:00 PM - 3:00 PM

Exhibits will open on Sunday, April 15 @ 3:30 PM prior to the opening session of the conference. There will be a reception held that evening in the exhibit area immediately after the opening session.

Monday, April 16, 2018

Exhibits will be open as of 7:15 AM for a continental breakfast with registrants and will remain open throughout the day. Breaks are interspersed throughout the day in the exhibit area to maximize your exposure to attendees.

Tear down is 5:00 PM. (Be sure to plan on attending the ANCOR Foundation Reception at 6PM.)

Pricing

Registration is not valid unless payment has been received by ANCOR.

  • Non-profit: $850.00 (by Feb 15, 2018); $950.00 (after February 15, 2018)
  • For profit: $950.00 (by Feb. 15, 2018); $1,050.00 (after February 15, 2018)
  • Special Partners: $0.00
  • Electric: TBD
  • Internet: TBD

*Electric will be paid directly to the hotel, ANCOR needs to know if you want to order electric and, if so, will then supply you with the hotel order form and payment form in March/April. Quoted price may not include hotel charges for tax or possible labor, shipping etc. costs.

Cancellation Policy

A cancellation fee of $100.00 will apply until February 15. No refunds will be issued after February 15.

Exhibitor Registration

Exhibit space is sold out!

Details are subject to change

Leadership Meetings

Date Time Description
April 14 8:00 AM - 12:00 PM ANCOR Foundation Board Meeting 
April 14 12:00 PM - 4:30 PM ANCOR Board of Directors Meeting
April 15 8:00 AM - 10:30 AM Government Relations Committee Meeting
April 15 10:30 AM - 12:30 PM State Association Executives Meeting
April 15 10:30 AM - 12:00 PM ANCOR Board of Representatives Meeting
April 16 12:00 PM - 1:30 PM ANCOR Leadership Development Committee Meeting

Conference Schedule

Date Time Description
April 15 9:00 AM - 6:00 PM Registration
April 15 1:00 PM - 4:00 PM

Pre-Conference Sessions

  • Preparing Your Agency for NEW Electronic Visit Verification Requirements
  • Providers Taking the Lead: Exploring Provider-led Integrated Care Approaches
  • Moving In, Moving Up and Moving On: Learning to Lead at Every Career Turn (ANCOR Foundation RLP Leadership Forum)
April 15 3:00 PM - 3:30 PM

DSP Meet-and-Greet / Orientation
Conference veterans will be on hand to answer questions on how our DSP attendees can maximize the conference, give you a jumpstart on networking, or answer questions about becoming an active ANCOR member.

April 15 3:30 PM - 5:00 PM Exhibit Hall Opens
April 15 4:00 PM - 4:30 PM New Attendee Meet-and-Greet / Orientation
Conference veterans will be on hand to answer questions on how to maximize the conference, give you a jumpstart on networking, or answer questions about becoming an active ANCOR member.
 
April 15 5:00 PM - 5:30 PM

Welcome and State of ANCOR Address
Angela King, President, ANCOR

ANCOR Board President Angela King will officially open the ANCOR 2018 conference with a reflection on where we’ve been, what we’ve accomplished together, and what we can achieve as we converge and move forward together.

April 15 5:30 PM - 6:00 PM

ANCORTalks: The Intersection of Convergence and Inspiration!

This year’s theme is all about the power of convergence – why we come together, the collective power we harness, lessons learned from one another, how we inspire each other. That’s why we are kicking off this year’s primetime with a lightning round of 3-minute talks by some of your colleagues on the topic of “What Inspires Me”. Some speakers will be well-known to many ANCOR members -- others rising stars. Some will challenge, provoke, make you cheer - the only thing we can guarantee is that we have not censored anyone!

   
April 15 6:00 PM - 7:30 PM Welcome Reception
Date Time Description
April 16 7:30 AM - 5:00 PM Registration
April 16 7:30 AM - 9:15 AM

Breakfast

Exhibit Hall.

April 16 9:15 AM - 10:00 AM

Welcome and Opening Remarks: Included. Supported. Empowered.
Barbara Merrill, CEO, ANCOR

On a national level, 2017 was an incredibly challenging year. But the silver lining that emerged from the repeated threats to Medicaid was that, for the first time ever,  Americans across the country finally figured out what Medicaid is and what it does for people with disabilities. Now the next step is to tell the story of who does it. And how. That’s why the ANCOR Foundation has launched a national campaign to tell the story of how providers are transforming lives and why it is so important to support a healthy and diverse community provider network. Campaign Co-Chairs Chris Stevenson and  Robert Budd will join ANCOR CEO Barbara Merrill for a retrospective on lessons learned from the 2017 Medicaid reform debate, steps ANCOR is taking to further build our influence in Washington, and how you can help ensure the success of ANCOR Foundation’s Included.Supported.Empowered campaign. 

April 16 10:00 AM - 10:30 AM

Keynote: Pritpal S. Tamber, Co-Founder and CEO, Bridging Health & Community

Whose ‘Value’ Is It, Anyway?
As the burden of sickness has shifted from infectious diseases to lifestyle-related, chronic conditions, the health sector has struggled to respond. In this keynote, Pritpal S. Tamber, will share how its latest salvoes, from health-and-social integration to value-based care, fail to grasp a core failing in our approach to health - the lack of true voice for people and communities. 

April 16 10:30 AM - 11:00 AM Break
April 16 11:00 AM - 12:00 PM

Breakout Sessions

  • Benefits Beyond a Paycheck
  • Dissecting Value to Discover Influence
  • Employment First Provider Transformation & Data Collection
  • Interdisciplinary Team Roles in a Comprehensive Mental Health Assessment
  • Policies, Payment, Promotion: Expanding the Use of Technology in Minnesota
April 16 12:00 PM - 1:30 PM

Lunch

On your own.

April 16 1:30 PM - 2:30 PM

Breakout Sessions

  • Alternative Housing/Person Centered Planning in Action
  • Interests to Engagement: The Next Level of the CMS Rule
  • Relationships as an Outcome in Managed Care Programs
  • The Person-Centered Workplace: Empowering People, Changing Lives
  • The Roots Project. A model for serving complex MH/IDD
April 16 2:30 PM - 3:00 PM Break
April 16 3:00 PM - 3:30 PM

ANCORTalk: What I Wish I had Known

Refresh and get inspired by your peers! Ready to mix up your usual conference lineup? This should do it! Come laugh, cry, feel inspired by, and pick up a tip or two from lightning round, Ted Talk-like 3 minute talks by your colleagues sharing lessons learned along the way.
 

April 16 3:00 PM - 4:00 PM

Breakout Sessions

  • International Services: Not for the Faint of Heart
  • Leveraging I/DD Data to Maximize Opportunities
  • The Power of Partnership: Collaboration Goes A Long Way
  • Why Is Training for Front Line Supervisors So Important?
April 16 4:00 PM - 4:30 PM Break
April 16 4:30 PM - 5:15 PM

Plenary: Will the Midterm Elections Impact I/DD Providers? Two Insiders Discuss.
Al Guida, President & CEO, Guide Consulting
Rodney Whitlock, Vice President of Health Policy, ML Strategies

The 2018 midterm elections could bring dramatic changes to the House and/or the Senate or it could keep the status quo. ANCOR lobbyists Al Guida and Rodney Whitlock discuss from both a Republican and Democrat perspective and then answer your questions. Al Guida is the President & CEO of Guide Consulting. He has over thirty years of experience in public health policy and government relations, securing millions of dollars in Medicaid and other healthcare funding throughout his career. Rodney Whitlock is Vice President of Health Policy at ML Strategies. He worked for over 20 years on Capitol Hill as Acting Director of Health Policy for Senate Finance Committee Chairman Chuck Grassley (R-IA) and staff for Rep. Charlie Norwood (R-GA). During his tenure with the Senate Finance Committee, he shepherded the Medicare and Medicaid extenders of 2010.

April 16 5:30 PM - 7:00 PM

Monday Reception hosted by the ANCOR Foundation

Uwind, network, and celebrate at Monday's reception with the ANCOR Foundation. The ANCOR Foundation is proud to lead our community's Included.Supported.Empowered. public awareness campaign.

Non-conference attendees can purchase guest tickets for $50. Tickets will be collected at the door. Thank you for supporting the ANCOR Foundation

(NOTE: registered conference attendees do not need to purchase a guest ticket. Your conference registration includes this reception.).

Date Time Description
April 17 7:45 AM - 3:00 PM Registration
April 17 7:45 AM - 8:30 AM Breakfast
April 17 8:30 AM - 9:30 AM

Breakout Sessions

  • An Organizational Journey Toward Person-Centeredness
  • Certificates of Achievement in Action - One Agency's Experience
  • Collaborating to Promote Competitive Integrated Employment: Research, Policy, and Practice
  • Lessons from the Disability Business Acumen Resource Center Learning Collaborative
  • ICF Updates
April 17 9:30 AM - 9:45 AM Break
April 17 9:45 AM - 10:15 AM

Keynote: Dan Habib, University of New Hampshire’s Institute on Disability

Disabling Segregation
Dan Habib didn’t give much thought to disability —until his son Samuel was born with cerebral palsy. In this eye-opening talk, the disability-rights advocate describes his family’s fight to ensure an inclusive education for Samuel, and makes a powerful case for ending the systemic segregation of students with all disabilities.  Dan shares how inclusive education is not only preparing Samuel for his adult life in the community, but also describes the powerful impact that inclusion has on students without disabilities. 

April 17 10:15 AM - 10:30 AM Break
April 17 10:30 AM - 12:00 PM Awards Presentation: ANCOR Foundation Legacy Leaders and DSP of the Year Awards
Join us in recognizing the contributions and accomplishments of those who have paved the way and those who are blazing a path for the future of quality I/DD services for people with disabilities.
 
April 17 12:15 PM - 1:15 PM

Lunch

Hosted.

April 17 1:30 PM - 2:00 PM

ANCORTalk: What I will be Taking Home from this Conference

Open Mic ANCORTalk - Now it’s YOUR turn! Were you inspired by the 3 minute speakers from Sunday night and Monday morning? We’ll be giving 5-7 people the floor to speak to the topic of “What I will be Taking Home from this Conference…”! We have no idea what to expect, but that’s the beauty of open mic – come unwind, grab the mic, and process out loud your conference take-aways!

April 17 1:30 PM - 2:30 PM

Breakout Sessions

  • Naomie’s Story: Scenes from the new INTELLIGENT LIVES Documentary
  • Using Data to Transform Lives: Developing a Population Health Profile
  • Inclusive Emergency Preparedness for ICFs
April 17 2:30 PM - 2:45 PM Break
April 17 2:45 PM - 3:45 PM

Plenary: State of the States in Intellectual and Developmental Disabilities
Amie Lulinski, PhD, Research and Development Coordinator, Coleman Institute for Cognitive Disabilities

Our colleagues from the Coleman Institute for Cognitive Disabilities at the University of Colorado will share fiscal year 2015 – 2016 data and national trends from the most recent edition of The State of the States in Intellectual Disabilities report published in 2017.  This project, funded for over 30-years by the U.S. government, provides a longitudinal view of the services and supports that the I/DD field has provided for people with disabilities – highlighting progress we’ve made and opportunities for even greater impact.

April 17 3:45 PM - 4:00 PM Closing Remarks

Sessions fall within five tracks:

  • Policy: federal policies, regulations, and strategies to influence policy discussions
  • Direct Support Services: high-quality care services to achieve quality outcomes
  • Workforce: career development, training, and retention strategies
  • Agency Operations: ​efficient operations, performance management, and strategic partnerships
  • Innovation: non-traditional service models and emerging trends

Pre-Conference Sessions

(Requires main conference registration)

Preparing Your Agency for NEW Electronic Visit Verification Requirements ($125.00) (Agency Operations)
Sunday, 1:00 PM - 4:00 PM

  • Laura Brackin, CEO, Brackin and Associates, LLC
  • Jeff Case, Therap Services
  • Doug Golub, President, MediSked
  • John Graham, CEO & Software Architect, MITC
  • Kathleen (Kitti) Gutierrez, Innovation Associate, Direct Care Innovations
  • Sean Murray, Product Manager, MediSked

Electronic visit verification (EVV) is now going to play a significant role for providers of Medicaid waiver services – states are not only encouraged to use it, now new federal law REQUIRES states and providers to use EVV systems in their waiver systems or else incur penalties. The 21st Century Cures Act passed in 2016 was a large overhaul bill impacting the Food and Drug Administration (FDA) and the National Institutes of Health (NIH), but a small section, Section 12006 of the legislation, was added to require states providing Medicaid waiver services to ensure that those services are being provided with real-time electronic verification. The new federal legislation is broad and leaves much of the implementation to be interpreted by the states which can translate to opportunities for providers, but also expensive, burdensome, and detrimental shifts for service provision. This three-hour deep dive on EVV makes sure providers are prepared for this shift happening now.


Providers Taking the Lead: Exploring Provider-led Integrated Care Approaches ($125.00) (Innovation)
Sunday, 1:00 PM - 4:00 PM

  • Robert Baker, Vice President, Keystone Human Services
  • George Klauser, Executive Director, Altair ACO/ Simply Connect/Lutheran Social Services
  • Cindy Mahan, CEO, Friendship Community Care, Inc.
  • Edward Matthews, CEO, ADAPT Community Network
  • Shane Spotts, Anthem, Inc.
  • Debbie Stehling, Regional Director, Friendship Community Care, Inc.

States are continuing to move toward integrated care within their Medicaid programs. Provider-led approaches are emerging as a trend with I/DD providers at the forefront, including these efforts:

  • Keystone Human Services’ Adult Community Autism Program - A pioneer in the movement will share their experience managing a fully integrated, comprehensive system of care for individuals with autism.
  • Altair ACO - The first social service-initiated Accountable Care Organization will share their efforts to advance a vision of a system that coordinates, evaluates, and plans financing for a wide range of services that impact health for individuals with I/DD. 
  • Arkansas Organized Care Model - Born out of a provider-led legislative effort, hear about their path to advancing an approach that relies on provider-owned partnership organizations to integrate services and supports.
  • New York CCO/HH Model – New York is working to bring together 750+ I/DD providers into Care Coordination Organizations / Health Homes (CCO/HHs) for team-based, holistic, integrated, and conflict-free coordination for over 100K individuals

Moving In, Moving Up and Moving On: Learning to Lead at Every Career Turn (ANCOR Foundation RLP Leadership Forum) ($125.00) (Workforce)
Sunday, 1:00 PM - 4:00 PM

  • Don Tebbe

Managing your career and taking charge of your development as a leader is critical for long-term success. Also, successfully moving into and out of roles is the mark of a good leader. This beyond-the-textbook session will provide participants with empowering ideas drawn from research as well as over 1400 interviews with nonprofit executives and well over 100 organizations.

  • What leaders actually do.
  • Three cornerstones that you must master for career success.
  • The five hidden dimensions of every leadership role, regardless of job level, and the building blocks in each.
  • Moving in: Four things to set the stage for success in a new leadership role.
  • Moving up: Three things you can do to grow and develop your leadership skills (especially if your nonprofit has limited or no training budget).
  • Moving on: How to leave a role well and set your organization up for future success.

The ANCOR Foundation is committed to supporting the professional growth and development of the men and women who are dedicated to improving the quality of life of people with disabilities.


Breakout Sessions

Policies, Payment, Promotion: Expanding the Use of Technology in Minnesota (Policy)
Monday, 11:00 AM - 12:00 PM

  • Barb Turner, Senior Director of Extermal Affairs, ARRM

Building an effective regulatory and reimbursement foundation at the state-level is both possible and necessary for expanding the use of technology in direct care. Despite a clear and present need for providers and states to expand the use of technology to offer independent living solutions for people with disabilities and to address a national DSP shortage, many states have struggled getting technology initiatives off the ground. Through proactive, and at times, unscripted action as well as strong collaborative relationships between providers and regulators, Minnesota has found a working formula. At the core of these efforts are pragmatic regulatory policies, incentivizing reimbursement models, and a recognition that overcoming the inertia of a 50+ year static service model takes a bit more than passing legislation. Hear how Minnesota’s waiver management and rate setting system has been designed to support and incentivize technology use.


Interests to Engagement: The Next Level of the CMS Rule (Policy)
Monday, 1:30 PM - 2:30 PM

  • Laura Brackin, CEO, Brackin and Associates, LLC
  • Nancy Robertson, Consultant, Brackin & Associates, LLC

Individuals with a disability need to have meaningful days that ultimately add up to a meaningful life. The problem is that there are many challenges providers face in creating a meaningful day for a person, such as existing staffing ratios, lack of funding, transportation, coordination of groups, facilities/buildings, limited community-based options, and medical complexities or behavior issues that make community integration somewhat challenging. Many providers hope that some of the challenges will be addressed over the next few years as states transition into compliance with the CMS HCBS rule. However, there are things that providers can do NOW to develop meaningful days for individuals, despite the challenges. The take-away that attendees will receive from this session is greater understanding of how to address current challenges so that they can create meaningful days for individuals. Attendees will receive an easy to use tool that will help them go from "Interests to Engagement."


Leveraging I/DD Data to Maximize Opportunities (Policy)
Monday, 3:00 PM - 4:00 PM

  • Amie Lulinski, Research and Development Coordinator, Coleman Institute for Cognitive Disabilities
  • Laura Vegas, Director, MCO Business Acumen, NASDDDS
  • Katy Stafford-Cunningham, INARF

Whether through the National Core Indicators project, the Coleman Institute, or other I/DD data sources like the University of Minnesota Research and Training Center on Community Living, there is a wide variety of information available regarding I/DD services and supports across the country. This data can be an important tool both in your system advocacy efforts, as well as in your efforts to build and grow your organization. Join us to learn about these various data sources and how they are being used by providers, state associations, and state agency partners.


ICF Updates (Policy)
Tuesday, 8:30am – 9:30am

  • Melissa Rice, Health Insurance Specialist, Division of Continuing Care Providers, Quality Safety and Oversight Group, Centers for Medicare & Medicaid Services 

Join a discussion on latest updates and developments related to intermediate care facilities (ICFs).  Session will cover the latest trends nationwide, CMS activities, training opportunities, and class action lawsuits. 


Interdisciplinary Team Roles in a Comprehensive Mental Health Assessment (Direct Support Services)
Monday, 11:00 AM - 12:00 PM

  • Robert Fletcher, Founder and CEO-Emeritus, NADD

It is important to understand the key components of a comprehensive mental health assessment to prevent under-diagnosis, over-diagnosis or misdiagnosis of an individual with IDD who exhibits challenging behaviors. The service coordinator, other team members, and the mental health clinician all have a role in the state of the art assessment and diagnostic practices necessary for an accurate mental health diagnosis. This session will discuss best assessment practices, how to manage a mental health assessment, and the roles of the service coordinator and interdisciplinary team.


The Roots Project. A model for serving complex MH/IDD (Direct Support Services)
Monday, 1:30 PM - 2:30 PM

  • Che Walker, Executive Clinical Officer, Partnerships in Community Living
  • Destree Rudolph, Roots Project Clinical Supervisor, Partnerships in Community Living

Provider organizations in Oregon are faced with insufficient funding, tools, and expertise related to serving people with complex behavioral, mental health and IDD. Available tools include the Positive Behavioral Support model, however we have found this to fall short in instances of complex mental health needs. To address this, we have developed a support approach that intermingles classic support ideas with an educational service methodology. We believe that focused behavioral change occurs most successfully when people are supported and taught to manage their own internal stress response. We feel that people are capable of much more than environmental modification and restriction, and that the preferred approach is to educate and teach distress tolerance. Our intention is to help people to establish the tools they need to build a better life. The outcome is a more interconnected person, living the life they wish to live, in the least restrictive setting possible.


An Organizational Journey Toward Person-Centeredness (Direct Support Services)
Tuesday, 8:30 AM - 9:30 AM

  • Amanda Faulkner, Executive Director, Frontier Community Services
  • Kim Champney, Consultant, Champney Consulting
  • Lizette Stiehr, Executive Director, Alaska Association on Developmental Disabilities

As the system has become more complex, as the workforce has been stretched to meet needs, and as funding has plateaued, it’s increasingly common that person-centered means the team plans for and delivers services with the person in mind, but people themselves are not necessarily making the decision along the way. “You don’t know what you don’t know” is just one of the learning moments experienced by an executive director of an Alaskan service provider organization during an intentional, and at times painful, culture shift toward a more person-directed paradigm. In addition to sharing the many "learning moments" during the journey, this session provides a case study that uses John Kotter's 8-Step Process for Leading Change as a framework for this organization's change process. Participants will experience using Audience Response Technology as a way of engaging stakeholders in the conversation.


Naomie’s Story: Scenes from the new INTELLIGENT LIVES Documentary (Direct Support Services)
Tuesday, 1:30PM - 2:30PM

  • Dan Habib, University of New Hampshire’s Institute on Disability

Approximately 6.5 million Americans are identified as having an intellectual disability, and most live segregated lives based on low expectations. Only 17% of students with intellectual disabilities are included in general education classrooms alongside their non-disabled peers, and as adults, just 15% are employed. Dan Habib will share the story of Naomie Monplaisir, 25, who attended a segregated high school and sheltered workshop in Providence, R.I. The trajectory of Naomie’s life changed in 2014, when the U.S. Department of Justice lawsuit against Rhode Island resulted in the nation’s 1st statewide settlement to address the rights of people with disabilities to work in the broader community. Naomie’s story represents the national push to enable people with disabilities to obtain competitive integrated employment.


Inclusive Emergency Preparedness for ICFs (Direct Support Services)
Tuesday, 1:30PM - 2:30PM

  • Marcie Roth, CEO, Partnership for Inclusive Disaster Strategies

With the implementation of the CMS Emergency Preparedness Rule in November 2017, there has been renewed focus on ICF emergency preparedness practices and protocols.  This session will provide attendees with tools and resources to develop not just compliant emergency preparedness plans but to also think about inclusive plans.  Session will include a discussion of the larger issues associated with disability accessibility before, during, and after disasters; identify promising practices and strategies for meeting the CMS requirements to increase the safety of ICF residents, staff, and visitors; and learn about local and national resources to support ICFs to address the requirements.


Benefits Beyond a Paycheck (Workforce)
Monday, 11:00 AM - 12:00 PM

  • Carrie Arnold, Chief Human Resources Officer, Sunshine Communities
  • Deb Rasmusson, Chief Program Officer, Sunshine Communities

You’ve heard of tech companies that keep stocked refrigerators at work or allow pets in the office to attract and keep staff. But are these the benefits that really matter? At this session, find out what benefits are most desirable to employees, and hear first-hand how one nonprofit reduced employee turnover, by getting to understand their workforce better and  assessing what daily instability in the lives of it’s employees was really costing. You'll come away from this session learning more about the impact of economic class and daily instability on your organization’s workforce, and how to use this knowledge to support your employees, create a fantastic culture and improve the lives of those you support through innovative programs.


The Person-Centered Workplace: Empowering People, Changing Lives (Workforce)
Monday, 1:30 PM - 2:30 PM

  • Nikki Jones, Assistant Director of Employee Development and Engagement, St. Louis Arc
  • Chris Devine, Director of Human Resources, St. Louis Arc
  • Stephanie Scott, Director of Quality Enhancement, St. Louis Arc

As our field continues to face a staffing shortage, employee retention is at the forefront of conversations. One way to address this issue is to create a person-centered workplace culture for employees. For the St. Louis Arc, this process was initiated by accreditation and our strategic planning process. There were many questions: how do we brand our culture? How do we involve the people we support in recruiting, hiring, and retaining staff? How do we build a positive relationship with employees so they feel valued? This session will explore how the St. Louis Arc is working to transform its workplace culture. Through person-centered initiatives intentionally implemented by an organization, a culture can be changed and result in a positive experience for everyone.

  • Leave with cost-effective ways to promote a person-centered experience
  • Understand ways to include people you support
  • Explore the utilization of data to track progress of initiatives and success​

Why Is Training for Front Line Supervisors So Important? (Workforce)
Monday, 3:00 PM - 4:00 PM

  • Claire Benway, University of Minnesota ICI/RTC on Community Living
  • Barb Kleist, University of Minnesota ICI/RTC on Community Living

Front Line Supervisors have complex and difficult jobs. They are supervisors of a workforce that is often under trained and has an extremely high turnover rate creating a revolving door of constant vacancies. As a result, supervisors have a group of new employees whom they are responsible to train. Additionally, supervisors often supervise people that they do not see on a regular basis and may only engage when there is a problem. Many supervisors are promoted because they were good at direct care. Often, they feel ill-prepared to be effective supervisors. Organizations struggle to develop and maintain effective training programs for supervisors, resulting in supervisors’ feeling they were promoted into a role with insufficient training and support. Research suggests that what supervisors learn often occurs through trial and error. Tools to assist organizations to better prepare, support, and value FLSs. A self-evaluation of their supervisor training program. FLS Training Resources.


Certificates of Achievement in Action – One Agency’s Experience (Workforce)
Tuesday, 8:30 AM - 9:30 AM

  • Melissa Hecht, Product Manager, Intellectual/Developmental Disabilities, Relias
  • Precious Myers-Brown, Regional Director for DC/MD, St. John's Community Services
  • Cherie Young, Staffing and Training Coordinator, St. John's Community Services

This time last year, ANCOR, along with our Platinum Partner Relias, introduced Certificates of Achievement as a cost-effective way for organizations to access online learning in three areas where members said they needed it most. Now, staff can receive certificates to show their learning as: a community inclusion specialist, a behavioral specialist and/or a human resources professional focused on I/DD. St. John’s Community Services integrated the Certificates of Achievement into their organization’s professional development program. Hear first-hand from members of the St. John’s team why they chose the certificates to complement their staff training, how they operationalize the idea and maintain momentum, and what outcomes (for staff, the organization and people supported) can be shown from the efforts.


Employment First Provider Transformation & Data Collection (Agency Operations)
Monday, 11:00 AM - 12:00 PM

  • Ali Sayer, Vice President, Economic Systems Inc.
  • Richard Davis, Policy Advisor, U.S. Department of Labor, Office of Disability Employment Policy (ODEP)
  • Thomas Wilds, EFSLMP Subject Matter Expert, EconSys

Provider transformation and data collection are critical elements in Employment First systems-change. For organizations interested in diversifying their services to provide expanded community-based options for individuals with significant disabilities, this session is for you!  Come learn about investments of the Office of Disability Employment Policy (ODEP) to provide community rehabilitation providers access to high-quality technical assistance, training and ongoing coaching from executives who understand the level of complexity involved and effective strategies for model conversion from facility-based work or day habilitation centers. The session will also include examples of simple, cost-effective web-based data collection tools from Alabama, Arkansas, and Tennessee utilized to improve outcomes through the Employment First State Leadership Mentoring Program (EFSLMP).


Relationships as an Outcome in Managed Care Programs (Agency Operations)
Monday, 1:30 PM - 2:30 PM

  • Patricia Nobbie, Disability Policy Engagement Director, Anthem, Inc.
  • Donna Elbrecht, President/CEO, Easter Seals Arc of Northeast Indiana
  • Kim Opsahl, Director of State Partnerships and Special Projects, ANCOR

Identifying outcomes for managed long-term services and supports is an on-going dialogue within the disability community. A key theme from these discussions is finding outcomes that incorporate both health and quality of life. Join us to explore the concept of relationships as an outcome that bridges health and quality of life, as well as an approach to developing effective supports. Specifically, we will:

  • Discuss the role of relationships on health and quality of life;
  • Explore approaches – like the LifeCourse Framework - that promote relationships as a central component in building effective supports;
  • Consider the role of business acumen in promoting the value-add of relationships to payers and funders; and
  • Share your perspectives on ways to effectively demonstrate development of relationships and measures that can assess their impact on health and quality of life.

The Power of Partnership: Collaboration Goes A Long Way (Agency Operations)
Monday, 3:00 PM - 4:00 PM

  • Rachel Miller, Senior Project Manager, Client Services Foothold Technology
  • Michele Meyer, Director of Quality Assurance and Compliance, Jewish Service for the Developmentally Disabled
  • Alice Siegel, Senior Vice President, Programs and Services, The Arc of Bergen and Passaic Counties

Managing change can be stressful and difficult. Careful planning, collaboration, and combined vision can help make it a positive experience. Attend this session to hear the story of a group of 18 New Jersey agencies who banded together to create a cross-agency collaborative to tackle the shift to a Fee-For-Service model in their state. Based on lessons learned and a shared experience, presenters will share practical and sometimes funny tips on how the transition provided agencies with an opportunity to evaluate operations and improve collaboration among fellow service providers. Presenters will outline how they assembled the team, challenges they faced along the way, how partnership led to better procedures, and how the collaborative created a unified voice to advocate with state partners, and work with its technology partner to improve service delivery. Attendees will walk away with a roadmap for implementing stronger collaborations.


An Organizational Journey Toward Person-Centeredness (Agency Operations)
Tuesday, 8:30 AM - 9:30 AM

  • Amanda Faulkner, Executive Director, Frontier Community Services
  • Kim Champney, Consultant, Champney Consulting
  • Lizette Stiehr, Executive Director, Alaska Association on Developmental Disabilities

As the system has become more complex, as the workforce has been stretched to meet needs, and as funding has plateaued, it’s increasingly common that person-centered means the team plans for and delivers services with the person in mind, but people themselves are not necessarily making the decision along the way. “You don’t know what you don’t know” is just one of the learning moments experienced by an executive director of an Alaskan service provider organization during an intentional, and at times painful, culture shift toward a more person-directed paradigm. In addition to sharing the many "learning moments" during the journey, this session provides a case study that uses John Kotter's 8-Step Process for Leading Change as a framework for this organization's change process. Participants will experience using Audience Response Technology as a way of engaging stakeholders in the conversation.


Collaborating to Promote Competitive Integrated Employment: Research, Policy and Practice (Agency Operations)
Tuesday, 8:30 AM - 9:30 AM

  • Donna Martin, M.Ed. Executive Director Community Provider Network of Rhode Island (CPNRI)
  • John Butterworth, Ph.D. Director of Employment Systems Change and Evaluation Institute for Community Inclusion
  • Rie Kennedy-Lizotte  Director of Employment Policy NASDDDS

Panelists will discuss how federal and state partners work together to identify and promote policies, priorities, and investments in efforts to promote competitive, integrated employment for people with I/DD. They will discuss national trends in the employment of people with I/DD, and address research and practice in improving employment support services and implementing guidance from CMS and the WIOA. Panelists will also discuss state I/DD agency efforts around the country to include characteristics and examples of high-performing employment systems. Finally, they will lead a discussion on ways a national providers association can partner in collaboration with state entities to promote competitive, integrated employment in their communities.


Lessons from the Disability Business Acumen Resource Center Learning Collaborative (Agency Operations)
Tuesday, 8:30 AM - 9:30 AM

  • Erika Anderson, Senior Director of Disability Network Business Acumen, NASUAD
  • Laura Vegas Director, MCO Business Acumen, NASDDDS
  • Kim Opsahl, Director of State Partnerships and Special Projects, ANCOR

In the last year, the Disability Business Acumen Resource Center has facilitated a learning collaborative focused on increasing the capacity of ANCOR members and other disability community based organizations (CBOs) to develop and implement sustainable business practices, as well as to be build and implement integrated care approaches. Of the five State Learning Collaborative Teams, three – Missouri, New Hampshire, and New York – are focused on applying these lessons to CBOs serving individual with intellectual and developmental disabilities. Join us to learn about their experiences and, more importantly, how they can inform your organizations efforts to build relationships with integrated health care entities; develop and structure community-based networks; engage in strategic business planning to respond to performance-based payment methodologies; and to develop systems and processes to efficiently use resources and demonstrate value.


Dissecting Value to Discover Influence (Innovation)
Monday, 11:00 AM - 12:00 PM 

  • Pritpal S. Tamber, Co-Founder and CEO, Bridging Health & Community

Building on his keynote, Pritpal S. Tamber will look under value-based health care’s hood to surface the process and assumptions that have taken it from an idea into operational reality. In so doing, and in collaboration with participants, he’ll seek to shine a light on possible strategies and tactics for ANCOR’s community to consider in their work to bring a broader appreciation of their work. 


Alternative Housing/Person Centered Planning in Action (Innovation)
Monday, 1:30 PM - 2:30 PM

  • Joseph Mengoni, VP of Residential & Clinical Services, UCP Seguin of Greater Chicago
  • Monica Pineda, Senior Loan Officer, MB Financial
  • Josef Farkaschek, Public Works Crewmember, Village of North Riverside

Organizations are unable or unwilling to expand residential services to meet the growing demand due to financial instability and need to look for more creative ways. In addition, with the new CMS Waiver rules and programs needing to be more person centered and person controlled, homeownership will become the new service model of the future. Why can't people with disabilities own their own homes? Why doesn't supplemental income from Social Security qualify as earned income? These are some of the questions we were facing with trying to meet one individuals goal of owning his own home and once we found the right mortgage specialist all these obstacles were knocked down and his dream became a reality. In addition the nation is facing a shortage of DSP's and when individuals become part of their communities it's easier for natural supports to take over in place of DSP's.


International Services: Not for the Faint of Heart (Innovation)
Monday, 3:00 PM - 4:00 PM

  • Charles Hooker, President and CEO, Keystone Human Services
  • Ludmila Malcoci, PhD, Regional Director for KHSI, Central and Eastern Europe and Executive Director, Keystone Moldova
  • Genevieve Fitzgibbon, Deputy Director, Keystone Human Services International

There are many challenges inherent in developing services internationally for people with disability. These crucial community supports need to be sustainable and funded for the lifetime of the people served. Coordination and collaboration between government, provider organizations, funders, and people with disabilities, is paramount. The issues of compliance with new laws and regulations tax the organization. In providing global leadership and advocacy in the world of intellectual disability, we all have the opportunity to help shape public policy, and to lead change through innovation and knowledge-sharing. Presenters will share experiences from Russia, India, Azerbaijan, and Moldova, in a discussion addressing:

  • How we started and sustain our international efforts;
  • Why and how organizations might want to contribute to the development of regulations/legislation favorable for the creation of an inclusive community;
  • Lessons learned and how these can be utilized to build a better system of services and supports in the United States.

Collaborating to Promote Competitive Integrated Employment: Research, Policy and Practice (Innovation)
Tuesday, 8:30 AM - 9:30 AM

  • Donna Martin, M.Ed. Executive Director Community Provider Network of Rhode Island (CPNRI)
  • John Butterworth, Ph.D. Director of Employment Systems Change and Evaluation Institute for Community Inclusion
  • Rie Kennedy-Lizotte  Director of Employment Policy NASDDDS

Panelists will discuss how federal and state partners work together to identify and promote policies, priorities, and investments in efforts to promote competitive, integrated employment for people with I/DD. They will discuss national trends in the employment of people with I/DD, and address research and practice in improving employment support services and implementing guidance from CMS and the WIOA. Panelists will also discuss state I/DD agency efforts around the country to include characteristics and examples of high-performing employment systems. Finally, they will lead a discussion on ways a national providers association can partner in collaboration with state entities to promote competitive, integrated employment in their communities.


Using Data to Transform Lives: Developing a Population Health Profile (Innovation)
Tuesday, 1:30 PM - 2:30 PM

  • Patricia Lyons, Ph.D., LISW-S Executive Director, Center for Epidemiological Research on Individuals with Intellectual and Developmental Disabilities (CERIIDD)
  • Lisa Mathis, Ph.D., Chief Operations Officer, Center for Epidemiological Research on Individuals with Intellectual and Developmental Disabilities (CERIIDD)
  • Christine Touvelle, Assistant Director of Research, Center for Epidemiological Research on Individuals with Intellectual and Developmental Disabilities (CERIIDD)

The lack of epidemiological and actuarial knowledge on individuals with I/DD may contribute to poorer health outcomes and inadequate access to health care services (Kerr et al. 2003; Krahn et al. 2006). The Center for Epidemiological Research for Individuals with Intellectual and Developmental Disabilities (CERIIDD) is an new innovative research organization developed from a state providers organization. CERIIDD’s primary focus is to analyze Medicaid and other data sets to gain a better understanding of the intersection of acute health care, behavioral health care, and long-term services and supports (LTSS). CERIIDD studies the social and environmental variables that result in disparities in access and outcomes for individuals with IDD. CERIIDD’s research results influence IDD public policy at the state and national level. Participants will engage in discussion of how CERIIDD collects and critically evaluates data unique to the I/DD population and offers solutions to inform individuals with I/DD, policy makers, payers, and providers.

2017 DSP Recognition Award Recipients at last year's Annual Conference in San Antonio, TX!ANCOR welcomes our Direct Support Professionals (DSP) to the 2018 Annual Conference! ANCOR is keenly aware of the critical role that our Direct Support workforce play in providing services and supports for people with disabilities to live, work, and thrive in their communities. To support the professional growth of our DSP workforce, ANCOR is pleased to continue to offer a deeply discounted conference rate to enable leadership teams to bring their DSP staff with them to attend the ANCOR Annual Conference.

In lieu of a regimented DSP Leadership Academy, we invite our DSPs to attend any conference session that fits their areas of interest and expertise. ANCOR’s Annual Conference offers a range of presentations, including sessions on direct support services that will be recommended, but not required, for DSP attendees.

Check our conference Schedule or Sessions frequently to learn more about the 2018 conference program.

Fee

  • $75.00

Registration

Pre-registration is closed. Onsite registration will be available.