In August, the Administration on Community Living (ACL) hosted a staff professional development workshop to learn about an example of a long-term services and supports system embracing person-centered thinking, planning, and practices.
The District of Columbia's No Wrong Door system has incorporated the approach throughout all aspects of home and community-based services for older adults and people with disabilities, including independent living and behavioral health services.
ACL staff heard from former Director of the DC Department of Disability Services Laura Nuss, DC DDS Program Manager Erin Leveton, and Project ACTION! Co-Vice President Steven Powe. ACL's Shawn Terrell and Administration on Disabilities Deputy Commissioner Bob Williams provided opening remarks.
The full video of the workshop is available here.