Workforce Development: DSPs As the Focus (webinar)

Registration form for archived webinars

Speaker(s): Faculty of the University of Minnesota, including Sheryl Larson, Amy Hewitt, Nancy McCullogh, John Sauer & provider representatives from across the country

ANCOR member: $399; Non-member: $459

ANCOR has partnered with the University of Minnesota, Research and Training Center on Community Living and model agencies from across the country who have significantly decreased their turnover rates to produce a special 6-part webinar series focused on interventions proven to reduce turnover.

Session #1: Creating Supportive Organizational Culture for DSPs

This session provides an overview of promising practices and current initiatives in finding, choosing and keeping direct support professionals. Resources for tracking turnover, vacancy rates and other workforce challenges will be provided and their use described.

Session #2: Recruitment, Selection and Hiring Strategies

This session focuses on how creating a supportive organizational culture can improve job satisfaction, job performance and turnover rates for direct support professionals. Characteristics of organizations that empower DSPs and achieve success in finding, choosing and keeping DSPs will be described.

Session #3: DSP Training, Credentialing and Apprenticeship Strategies

This session focuses on strategies to reduce turnover by improving strategies used to recruit, select and hire new DSPs. Topics to be discussed include recruitment, realistic job preview, structured behavioral interviews and organizational entry. Examples of exemplary practice will be shared.

Session #4: Supporting Supervisors and Managers: National Training

This session focuses on current promising practices in training, credentialing and apprenticeship. A description of how to improve organizational practices in these areas will be explored. Additional resources and innovative programs will be noted.

Session #5: Technical Assistance Models

This session will describe several successful train-the-trainer projects on workforce development including the National Training Institute for Frontline Supervisors, and initiatives in Kansas, Illinois, Alaska and California.

Session #6: Training DSPs: Mentoring Programs

This session will describe strategies for implementing mentoring programs for DSPs and supervisors to improve job performance and turnover outcomes. Several mentoring programs will be highlighted.